SERVPRO of The Rockaways, Coney Island Employee Photos

female employee with brown hair wearing a black suit

Gerrianne Puntervold

Gerrianne Puntervold serves as the Senior Business Development Executive at SERVPRO of The Rockaways/Coney Island, a trusted leader in property restoration services. With a wealth of experience exceeding 20 years in sales and marketing, Gerrianne specializes in guiding clients through the recovery process from fire, water, or mold damage, ensuring the restoration of their properties to pre-loss conditions.

Her expertise encompasses the development and implementation of effective sales strategies, leadership and motivation of sales teams, revenue and market share growth, and cost reduction. Gerrianne also possesses a robust background in marketing communications, social networking, and public relations, enabling her to craft and execute innovative campaigns that yield leads and referrals.

Gerrianne is dedicated to leveraging her skills and expertise to promptly offer commercial property owners immediate solutions for facility damages, alleviating the impact of business disruption. Her goal is to expedite clients' return to their primary business goals while contributing to the mission of making the world a cleaner, safer, and healthier place.

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Angelo DeFilippis

Angelo is Our Production Manager at SERVPRO of The Rockaways, Coney Island. His man years of experience date back to 2014. He has numerous certifications in disciplines from the Institute of Inspection, Cleaning and Restoration Certification (IICRC).
• Subrogation Certifications
• WRT- Water Damage Restoration
• ASD - Applied Structural Drying
• FRST - Fire & Smoke Damage Restoration
• OSHA - 10-Hour Reconstruction Safety
• Bloodborne Pathogens
• Lead RRP Renovation
His robust work ethic and leading by example drive our team. Angelo is friendly, relates well, and provides excellent customer service for our customers and commercial clients.  Angelo is on the Executive Board of Mid Island Little League when not working. His love for sports exemplifies his commitment as a football coach for Susan E. Wagner High School and Moore Catholic High School baseball. Angelo and his wife, Victoria, are the proud parents of Angelo and Jenna. He also owns thoroughbred racehorses in New York, New Jersey, Pennsylvania, and Delaware. His strong work ethic and amiable customer service have been vital to our success.

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Navendranauth Avi Persaud

Project Manager Avi has been at SERVPRO of The Rockaways, Coney Islandsince 2020. He has over four years of experience in the restoration industry and is OSHA and Mold Remediation certified by the IICRC. He is also trained as a WRT and FSRT. He boasts of seven years of construction experience, which significantly aids his work efforts. Avi enjoys playing basketball, volleyball, and cricket when he can find a game.

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Mark Redlefsen

Hold on to your seats because I have some exciting news! SERVPRO of The Rockaways, Coney Island has an extraordinary Commercial Marketing Representative on board, and his name is Mark Redlefsen. With his vast sales experience in restoration and roofing, Mark has quickly become an invaluable asset to our team. He is a member of the prestigious Queen's Chamber of Commerce. He actively collaborates with other sales professionals to grow our business. Thanks to his extensive network, our business is booming, and we couldn't be happier! But that's not all - Mark's passion for giving back to the community is remarkable, and he's dedicated to the IPALI 24th Annual Charity Event. When he's not working, he loves to travel, attend concerts, and host his podcast with his wife, Matilda.

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Angelica DeSimone

Angelica is our Job File Coordinator at SERVPRO of The Rockaways, Coney Island. We are happy with how the office is always organized, especially the filing system. and keeps our headquarters well organized. She enjoys time with her friends and family in Brooklyn when not working.

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Ravendra Amit Persaud

Meet Ravendra Amit Persaud, a highly skilled Lead Rebuilder and Crew Chief who has been a valuable member of SERVPRO of The Rockaways, Coney Island since 2017. Amit is an expert in mold and water damage restoration, and has over 25 years of experience in construction. He is certified by IICRC in areas such as water damage restoration, fire and smoke, odor control, and structural drying. Apart from his professional achievements, Amit is a kind-hearted community-oriented person who is always eager to help others. He volunteers with the UMA--United Madrassi Association to help better the community, and also dedicates his time to help homeless shelters. Amit is a proud resident of Queens, a member of a cricket club, and loves to go bike riding, swimming, and spending time with his family.

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Katieanne Burke

Meet Katieanne Burke, our valued Administrative Assistant at SERVPRO of The Rockaways, Coney Island. Since joining our team in 2022, she has played a vital role in ensuring seamless business operations. Her expertise and dedication have been a significant asset to our company. Katieanne, a proud resident of Brooklyn, enjoys spending quality time with her loved ones and friends. We are fortunate to have her as part of our team, and we are confident in her exceptional abilities.

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Cesar Chai

Cesar Chai is a skilled restoration specialist at SERVPRO of The Rockaways, Coney Island, with four years of experience. He is IICRC certified in WRT water damage and is known for his meticulous work that leaves customers satisfied. Cesar resides in Brooklyn and enjoys spending time with loved ones and friends.

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Terry Larkin

Terri is the Human Resource Administrator at SERVPRO of The Rockaways, Coney Island. She has over 30 years of experience in the mortgage industry and joined our Team Allen family in March 2023. Terri is passionate about creating a positive work culture and providing a supportive environment for all employees. In her free time, she enjoys walks on the boardwalk in her neighborhood of Rockaway, NY.

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Tom Blundell

Tom is a highly skilled Asset Manager at SERVPRO of The Rockaways, Coney Island. He joined Team Allen in March 2023 and has brought a wealth of valuable experience to the team. As an Air Force veteran, Tom is deeply committed to serving his community. He is an active volunteer with both the Knights of Columbus and Veterans of Foreign War (VFW) organizations. In his free time, Tom enjoys nothing more than spending time at the beach and indulging his passion for fishing.

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Landal Whitfield

Landal Whitfield is a skilled Crew Chief at SERVPRO of The Rockaways, Coney Island with experience in Fire, Water, and Mold remediation. He's known for his cheerful attitude and enjoys spending time with his beautiful young daughter or shooting with friends in his free time.

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John Flanagan

John is a quick study who has quickly moved up from Technician to Crew Chief at SERVPRO of The Rockaways, Coney Island. His background in plumbing is a plus. He is an asset to Team Allen. John likes spending time with family and friends, sunning and swimming at the beach, and playing video games on his off days.